Shipping Policy – Wionex

All orders are processed within 1–2 business days from the date of purchase. Orders are not processed, shipped, or delivered on Sundays or public holidays.

Once dispatched, orders are typically delivered within 2–5 working days, depending on the delivery location and courier service availability.

After your order has been shipped, you will receive a confirmation message along with tracking details to monitor the status of your delivery.

Shipping charges, if applicable, will be calculated and displayed at checkout before payment confirmation.

While we strive to ensure timely delivery, delays may occur due to unforeseen circumstances such as weather conditions, logistics issues, or high order volumes. Wionex is not liable for delays beyond our control, but we will always assist you in tracking and resolving any issues.

Customers are responsible for providing accurate and complete shipping information. Wionex will not be held responsible for orders delivered to incorrect addresses provided at checkout.

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery. We will investigate and take appropriate action to resolve the issue.